Netcom, offering IT Services in Sussex

We are an all-round computer services company based within Horsham, Sussex. Your one stop shop, whatever your IT requirement. We handle everything including IT Support, Phone Systems and Bespoke Application Development.

Our clients span the length and breadth of the south of England and range from single people to multi-national companies. Having Netcom IT Solutions manage your IT requirements is easier and more cost effective whilst you can rest assured that your machines are in very safe hands.

Our Services

We have a huge range of services, here are just a few.

IT Support

Netcom are here to help with all of your IT requirements. Whether you're a residential customer who needs help with your home PC or a business that depends on your computers for the day to day running of your company. We can help with virus and malware infections, hardware failures,  new hardware installations and other general faults such as software issues.

If your company depends on the up-keeping of your computer equipment, network hardware or computer controlled systems then we recommend choosing one of our IT support contracts. These are bespoke to each client and ensure a better chance of the smooth running of your equipment as we will carry out monthly routine maintenance and ensure you will have an engineer out to sort any problems you may encounter within a set time frame.

Remote IT Support

If you have been instructed to download a remote connection file, please choose the correct file for your operating system from below.

Remote Support

Alt Remote Support

IT Support Contracts

Give yourself peace of mind with a Netcom IT Solutions support contract.

It is like having your own IT Department without the cost or hassle of employing someone full time. We have a guaranteed response time of up to 8 hours from first point of contact to when we will have someone on your site.

We will also carry out routine maintenance, this is a brilliant way of catching problems before they happen. It allows us to clean out any or all redundant files taking up space, remove all spy wear from machines, maintain virus checks and run operating system updates.

Depending on the size of your company this is on average 2 hours a month. If you have a particular request or a problem you want fixing, you can use our time with you for any other IT related issues.


Remote Backup

If you have ever been unfortunate enough to experience data loss you will understand how important backups are, but it is surprising how many people intend to do it or worse think their backup strategy is working when it has never been tested until it is too late.

Personal data loss can be heart wrenching, losing pictures of loved ones, documents that can never be recovered without the aid of expensive data recovery methods. However for a business the effects can be devastating, losing company data, accounts, HR records can be the one single thing that can put a company out of business or hinder its productivity whilst recovering from such a loss, not to mention the added cost of recovering data !

Cost effective, reliable backup solutions now exist and remove the worry and headaches commonly associated with backing up your data. For just a few pence a day, peace of mind knowing that in the event of a disaster your data is safe and secure can be the single best investment you make this year. Netcom IT Solutions offer secure Online Data Backup services for all major operating systems including Mac OSX, whilst also enabling backup of Exchange, SQL databases, VMWare and much more from one of many additional plugins.

Don’t let data loss ruin your day or worse your business!

Telephone Systems

We are specialist phone system providers. Our phone systems are 100% customisable to your needs and cheaper than ready made solutions off the shelf. Our phone systems include the ability to have remote extensions, call recording, queues and so much more.

For a full overview of our phone system features, please contact us for a chat, we'll be more than happy to see how one of our phone systems can benefit your business. We can supply all of the hardware such as the phone server, handsets, headsets and more.




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In this day and age, not having a website is almost corporate suicide! Whilst before people used to reach for 'the yellow book', you'll find that now, people are much more likely 'to google it', and why not; With the majority of the UK now online, without a website you're not only making it harder to be found, but missing out on a huge new marketplace of potential customers.

Content Managed Websites

All of our standard websites are built within a content management system. A content managed website allows you to make amendments to your website online with your own control panel. The content management system we use is simple enough to learn that if you can write a letter within a word processor, you can make simple amendments to your own website.

E-Commerce Websites

The world is a big place and a huge marketplace. Whether you're an existing business or a start-up company, we can develop an online solution for you to handle the selling of your products. Take your business from the street corner, to a national, or even an international world of sellers waiting to buy your products.

Web Hosting

We offer Linux / Apache based web hosting packages to suit most clients' requirements. Our packages range from 100MB to 5GB of webspace and all come with unlimited bandwidth. Our servers are located in a purpose built data center with a 100Mbit backbone connection and we offer a 99.9% uptime guarantee.

Our comprehensive hosting control panel allows you to self-administrate your hosting.

Email Hosting

We offer a hosted email and or hosted exchange solution giving your business calendar contact sharing syncing across multiple devices without the cost of a server in your office.

Basic Standard Business
Hosting Space 100MB 1GB 5GB
Email Space
500MB 2GB 5GB
Mailboxes 2 10 100
Domains 1 2 5
Sub Domains Unlimited
Web Traffic Unlimited
FTP Access
MySQL DB 1 3
Support Email Support Telephone & Email Support Telephone & Email Support
£40 / Year + V.A.T. £100 / Year + V.A.T. £175 / Year + V.A.T.

Custom Development

Whatever your custom development requirement, we can help. We have expertise in web development, mobile development, standalone application development and database software design.

Contact Us

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Visit us

Netcom IT Solutions

Premier House

7 St. Leonards Road


West Sussex

RH13 6EH

Call us

01403 252995

Email us

<h2>Our Contact Details</h2>